Orders for In-Stock items will be shipped within 24 - 48hrs of receipt of order. We ship ground whenever possible.
All returns must have an RGA Number (Returned Goods Authorization). The RGA number can be obtained by contacting customer service through the Contact Us form on the left hand side of the web site. All returns must be in new and resalable condition. Applicable restocking fees are as follows - 0-30 Days 10% of price of all returned items - 30-60 Days 20% of price of all returned items - 61-90 Days 50% of price of all returned items
Be sure to carefully examine your order upon its arrival. 1. Inspect each box for damage 2. Check your shipment against the packing list to verify receipt of all items. 3. Have the driver note damage or shortage on your delivery receipt. Please do not discard the carton or packaging materials from any damaged shipment 4. Contact Us using the form on the left hand side of the page. Damages or shortages must be reported to us within 10 business days of receipt of shipment.
Since we are a distribution company, representing numerous manufacturers, please contact customer service or your local representative regarding specific warranty information.